Tel: 07494 638656

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Photo credit to Jack Richard Photography

Frequently Asked Questions


What happens at a first therapy session?

The first session is really a chance to get to know each other a little bit and decide on how best to take things forward.  We understand that the first session can be daunting.  We will do our best to put you at ease.  If you prefer, we also offer free initial consultations for therapy (up to 30 minutes by telephone).  This is to help you to decide if you would like to book an assessment session.  Please contact us to arrange an initial consultation.  If, following an initial consultation we do not feel we are the best service for you we will endeavour to signpost you on to another service.

How many therapy appointments will I need?

This can vary depending on the difficulties you are experiencing and your goals for therapy.  At APS we tend to offer short to medium term work, but longer term therapy is also available.  Typically, for short to medium term work, we would arrange 6-10 sessions before a review.  However, this will be discussed as part of the initial assessment session.

How do I pay for therapy sessions?

Fees are payable either by BACS in advance, or by card on the day.  Sessions not attended, or cancelled with less than 48 hours notice are charged at the full fee.  

Are you registered with any health insurance companies?


Yes, we are registered with a large number of health insurance companies, including; AXA PPP, Cigna, WPA, Aviva, Vitality and Helix.

Is what we talk about in therapy private?

All sessions are confidential.  The only exception to this is where the clinician feels there is a risk of harm to you or someone else.  Please request a copy of our Terms and Conditions for further information.

Can you see me urgently?

We do not provide an emergency service.  If you need urgent help please seek support from your GP, or out of hours you can contact 111 or attend your local A and E department.